Privacy Policy

1. Introduction

Welcome to Nixace Technologies ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.nixacetech.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide to Us

When you use our contact form, we may collect:

Your name
Your email address
Any message or inquiry you choose to submit

We only collect this information when you voluntarily provide it to us.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through Google Analytics, including:

IP address (anonymized)
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring URL (the page you visited before arriving at our Site)
General geographic location (country/city level)

This information is collected via cookies and similar tracking technologies. See Section 5 for more on cookies.

2.3 Notice to Data Principals

In accordance with the DPDP Rules, 2025, we provide the following itemised summary of personal data we collect and the specific purposes for which it is processed:

Name & Email Address — collected via contact form — Purpose: to respond to your inquiry
Message content — collected via contact form — Purpose: to understand and address your inquiry
IP address (anonymised), device/browser info, pages visited — collected via Google Analytics — Purpose: to analyse website traffic and improve user experience

We collect only the minimum data necessary for each stated purpose. You may withdraw your consent at any time by contacting us at connect@nixacetech.com.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and contact form submissions
To understand how visitors interact with our Site and improve user experience
To monitor website traffic and analyze usage patterns
To maintain the security and proper functioning of the Site
To comply with applicable legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Google Analytics: We share anonymized usage data with Google to analyze website traffic. Google's use of this data is governed by their own Privacy Policy
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to facilitate analytics. Specifically:

Google Analytics cookies track anonymized visitor behaviour and help us understand how the Site is used.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of some parts of our Site.

For more information on how Google Analytics uses cookies, visit: Google Analytics support documentation.

6. Data Retention

We retain contact form submissions (name, email, message) only as long as necessary to respond to your inquiry and for a reasonable period thereafter, unless a longer retention period is required by law.

Analytics data collected through Google Analytics is retained in accordance with Google's data retention policies, typically set to 14 months by default.

7. Your Rights

Under India's Digital Personal Data Protection (DPDP) Act, 2023 and the DPDP Rules, 2025 (notified 14 November 2025), you have the following rights as a Data Principal:

Right to Access: You may request a summary of the personal data we hold about you and the purposes for which it is being processed.
Right to Correction: You may request that we correct inaccurate or incomplete personal data.
Right to Erasure: You may request that we delete your personal data, subject to certain legal conditions.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Right to Grievance Redressal: You may raise a complaint with us regarding the handling of your personal data. If unsatisfied with our response, you may escalate to the Data Protection Board of India.
Right to Nominate: You may nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact us at connect@nixacetech.com. In accordance with the DPDP Rules, 2025, we will respond to your request within 90 days of receipt.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a personal data breach that is likely to affect you, we will notify the Data Protection Board of India within 72 hours of becoming aware of the breach, as required under the DPDP Rules, 2025. We will also inform affected individuals promptly in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Nixace Technologies

Website: www.nixacetech.com

Email: connect@nixacetech.com